Helmets sold and shipped in to the U.S. require DOT certification (Department Of Transportation FMVSS No. 218). As a result, any helmet manufactured for markets other than the U.S. and sold/shipped into the U.S. is considered a violation of Federal and State laws.
It is for this reason that the ScorpionUSA warranty is limited to ScorpionEXO helmets manufactured for the U.S. market. For any ScorpionEXO helmet purchased outside the U.S., all warranty questions and/or claims must be directed to the country where the helmet was originally intended.
Scorpion Warranty Info
Scorpion EXOWear™ is warranted against defects in materials and workmanship for 5 years on Leather, 3 years on Textile, 1 year on Mesh products, and 1 year on gloves from the original date of purchase. This warranty is limited to the repair and/or replacement of parts and the necessary labor and services required to repair the item. Normal wear and tear is not covered by this warranty.
Scorpion helmets are warranted against defects in materials and workmanship. Please see chart below for model and warranty period. Faceshields are warranted for 1 year from original purchase date; this warranty is limited to the repair and replacement of parts and the necessary labor and services required to repair the helmet. Normal wear and tear is not covered by this warranty. The Scorpion helmets carry either a 3 YEAR PURCHASE / 5 YEAR MANUFACTURE DATE or 5 YEAR PURCHASE / 7 YEAR MANUFACTURE DATE warranty. Scorpion has a list showing which warranty covers each helmet. Here is a link to that list. http://scorpionusa.com/warranty/
IMPORTANT NOTE: All dyed/pigmented fabrics, polycarbonates (ie: helmets) and vinyl will fade under UV exposure (sunlight) over time. Scorpion fabrics are highly UV resistant, but HI-VIS fabrics will fade at a faster rate than normal fabrics under the same UV exposure. This is a normal property of all HI-VIS pigments/fabrics and is not considered a manufacturer defect.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SCORPION SPORTS, INC. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
The product may be returned directly to Scorpion Sports, Inc. Warranty Dept. for inspection (freight prepaid). Requests for Return Authorizations (RMA) should be requested via telephone at (888) 672-6774 or email email@example.com. If the exact model of helmet in question is discontinued or no longer available, a model of equal or better value will be offered at the discretion of Scorpion Sports, Inc.