River Road Warranty Info
River Road materials and workmanship warranties do not cover damage caused by improper care, accident, crashes or the natural breakdown of materials over time. Products must be returned to River Road for evaluation. If they find your River Road product has failed due to materials or workmanship defect, they will repair, or replace, the product at their discretion without charge.
Leather Jackets/Chaps: 2-year Warranty
Textile Jackets/Pants: 1-year Warranty
Gloves: 1-year Warranty
Boots: 1-year Warranty
Luggage: 1-year Warranty
First Step
Please ensure your product is clean (according to label care instructions) before returning. All products sent for warranty evaluation must have an RGA number (Return Goods Authorization) to administer tracking of your product. Contact River Road directly to receive your RGA number. Warranty questions may be directed to River Road at 1-866-212-2389. Email: riverroad@tuckerrockey.com