Forma Boot Warranty Info
You are welcome to contact us if you suspect that your Forma boots may be faulty. If the age of your boots falls within certain guidelines, they will be inspected, and if deemed to be faulty by manufacturing or material defect, we will promptly organize a repair or replacement.
- Note, we can only process claims for Forma boots purchased in the United States.
- We do not cover AMAZON or grey-import purchases (outside the USA).
- Proof of purchase must be supplied, there are no exceptions.
- It is the customer’s responsibility to return the boots to the address below.
Forma’s standard warranty period is 12 months from the date of purchase from an authorized dealer and covers faulty workmanship and defects.
Warranty is restricted to 3 months where the boots are used for commercial purposes (eg; motorcycle couriers). And 3 months warranty for boots used in high humidity areas. A high humidity environment can degrade the best glues and plastics, and this type of failure is not considered a manufacturing or design issue.
Boots used in a racing environment do not qualify for warranty. Sole wear or de-lamination, or Velcro and simple stitching issues are considered to be wear and tear and not covered under the warranty. Most soles can be replaced or re-bonded, and most stitching and Velcro can be repaired.
If the boots are over 6 months old, any warranty replacements on a pro rata basis.
Forma Boots can only process claims for boots purchased in the USA. Proof of purchase needs to be supplied.
For a fast warranty assessment, please forward description, photos, and Proof of Purchase to firstname.lastname@example.org
Forma Boots USA
Frontier Distribution USA Inc
7360 Eastgate Road, Suite 115
Henderson, NV, 89011