Kelly E. from Alabama

July 1, 2011
I ordered my Joe Rocket blaster 4.0 jacket in a size 44, only to realize a couple hours later it was a size too small. I called the people at and explained my issue, and they stopped the shipment of the size 44 jacket and handled my exchange for a 46 right over the phone. The call took all of about 5 minutes and my jacket still shipped the same day. I just got it yesterday and this thing is awesome! The customer service from the people at is second to NONE. They were very concerned with my issue and made sure that I was satisfied with everything before finishing my order. I couldn't be happier with my new leather and the quick courteous service from the team at I will without a doubt be a returning customer. Thanks for all that you do! 2LT Kelly Ethredge, US ARMY
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