FAQ: Can you make a change to an un-shipped order I recently placed? (or combine two orders to save shipping, or add merchandise to an order, etc.)?
To Correct Shipping or Email Details:
If you need to change/correct a shipping address or email address, just chat, call or email us with the correction(s) and we’ll take care of it.
Using Chat or calling us during business hours is best so we can fix the order before shipment. After hours, use email.
Please don’t create an RMA in our system to cancel an unshipped order.
It won’t cancel the shipment and human eyeballs don’t see RMA requests until products come back to us.